rcc7's commitment to responsible gaming
Entertainment should be enjoyable — not stressful. rcc7 believes gaming is best when you know your limits and stick to them.
Gaming is for entertainment, not problems
At rcc7, we believe online casino and betting is an entertainment activity — just like watching a film or following sports. But it becomes a problem when someone spends beyond their means, keeps placing bets to try to recover losses, or stays absorbed in gaming instead of spending time with family.
All rules and conditions related to betting on our platform are written in detail on our Terms and Conditions page. We want every user to read them carefully, understand them, and make informed decisions. Knowing the rules before you play can help you avoid many unwanted situations.
rcc7 always wants you to enjoy the platform as an informed, responsible player. That is why we provide tools to help you set your own limits, take a break when needed, and seek support.
Tools to keep yourself protected
Set a deposit limit
Decide in advance the maximum amount you will deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately; increasing it requires a waiting period of a few days.
Session time limit
Set how many hours you will play each day. The session time limit will remind you and automatically end the session after the set time.
Self-exclusion
If you feel you need a break, you can close your account for a set period — from one week to permanently. During this time, no bonus or promotional messages will be sent to you.
Betting history review
You can view your complete history of deposits, withdrawals, and bets from any period in your account. Understanding your own spending patterns is the first step toward informed decisions.
Set a loss limit
Decide in advance the maximum you are willing to lose daily or weekly. Once the limit is reached, no further bets can be placed for that session or day.
Cooling-off period
If you want to clear your head, choose a cooling-off period of 24 hours to 30 days. During this time you cannot log in, but you can still request a withdrawal.
If you have any trouble using these tools, contact rcc7's 24/7 live chat or email support in Bengali — our team will assist you.
Warning signs of problem gambling
If any of the following apply to you or someone close to you, consider stopping and seeking help.
- You keep placing larger bets to recover lost money — with the belief that "next time I'll win for sure."
- You want to stop playing but cannot, and you are playing far longer than you intended.
- You are using household money, borrowed funds, or savings for betting.
- You are lying to or hiding from family or friends about how much you are playing.
- You feel anxious, angry, or restless when you cannot play.
- You are spending time gaming instead of attending to work, studies, or family responsibilities.
- Winning does not bring you satisfaction — instead you feel the urge to place even bigger bets.
Ask yourself
Ask yourself the questions below. If you answer "yes" to three or more, seriously consider seeking help.
This self-assessment is not a medical diagnosis — it is only a first step. If the answers concern you, look at the support options below.
Places to get help
rcc7 Live Chat
Bengali support is available 24 hours a day, 7 days a week. Come directly to live chat for help with setting limits or self-exclusion.
Email Support
Support is also available by email 24/7 in both Bengali and English. Write to us with the details of your situation and our team will respond promptly.
Family and loved ones
Talk to a family member or a trusted friend. Sometimes the words of someone close bring about the most effective change. Acknowledging your problem is the first sign of courage.
Professional advice
Speak with a mental health specialist or counsellor. Mental health service providers in Bangladesh can offer support for problem gambling.
Our FAQ page has detailed answers to questions about setting limits and self-exclusion. It also covers payments, bonuses, and account-related information.
Why the 21+ age requirement matters
You must be at least 21 years old to register and play at rcc7. This limit is not just a rule — it is in place to protect younger people from potential harm. Exposure to gambling at an early age significantly increases the risk of addiction.
If you think an underage member of your family may have access to your account, immediately secure your device with password protection and keep your login details private. Our support team can also guide you on this matter.
To learn how rcc7 protects user data and respects your privacy, read our Privacy Policy. It also contains information about the age verification process.
rcc7's commitments
- We will never encourage you to play beyond the limits you have set.
- Users who are self-excluded will not receive any promotional messages or bonus offers.
- The age verification process is strictly enforced so that no underage person can play.
- Our support team is specially trained on responsible gaming.
- The limit-setting tools are always free and easy to use.
- We respect the decision to self-exclude — no pressure is applied to reopen an account during that period.
Tips for healthy gaming
A few simple habits will help keep your gaming enjoyable and in control:
- Set a budget in advance: Decide how much you will spend per session beforehand, and make sure that amount does not come from the family budget.
- Do not chase losses: If you lose, take a break. Trying to recover losses with bigger bets usually leads to even greater losses.
- Do not play under alcohol or fatigue: When your mind is not clear, your judgment is impaired and the chance of loss increases.
- Take regular breaks: Taking at least a 10–15 minute break every hour helps you stay refreshed.
- Do not treat gaming as a source of income: Casino or betting is not a reliable source of income — it is entertainment. Winning is never guaranteed.
- Give time to your family: Prioritise spending time with family and friends over gaming.